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AUSTRIA Tax Registration: Answering Chapter Members’ Questions

1. Why is my Membership (B2B & B2C) and eLearn (only B2C) taxable? Products sold by PMI may be subject to tax. 2. How is tax determined? The amount of tax charged by PMI depends on many factors including, but not limited to, the type of product or service purchased and the customer’s location. 3. I was not charged tax [last year/last time I purchased this item], and this tax has been in place since [year]. Why did PMI start charging tax now? Products sold by PMI may be subject to tax. They are simply charging and collecting tax as applicable and required by the local tax authorities. 4. With tax, the price of my Membership (B2B & B2C) and eLearn (only B2C) is now [20%] more. Is PMI offering any discounts to offset this? There are no plans to offer discounts. They are simply charging and collecting tax as applicable and required by the local tax authorities. 5. What if there is a difference between my home/shipping address, billing address, and IP address being used to transact online? Which address is the tax based on? The tax is calculated based on where a service is considered to be delivered per taxing authorities. 6. Which PMI products are taxable? Taxable PMI products may include, but are not limited to, eLearning offerings, PMI membership. Certification is tax exempt. 7. My membership is on auto-renew and you are charging more than when I opted into auto-renew. This is a breach in contract. PMI has not increased the cost of membership. They are simply charging tax as applicable and required by local taxing authorities. 8. PMI did not say they were going to charge tax. The following statement is included on the PMI website during the eCommerce checkout: products sold by PMI may be subject to tax. 9. My friend/colleague is a member in belgium. Is PMI going to be charging tax in my country next? PMI continues to evaluate its tax compliance and local authorities' requirements in countries around the world to meet legal requirements while creating as little impact for its members and customers as possible.